You can change your user ID, email address, phone number and security questions by signing into your online TurboTax account, opening your TurboTax Online software, then navigating to the Account Settings section contained within.
For 2019 - 2021 versions, the Account Settings option is now located directly above the Sign Out option in the sidebar menu of your product.
Note: You can only sign in to the online version of TurboTax for the tax years 2021, 2020, 2019, and 2018 to update your account info. For the tax year 2017 and prior years, you must download the CD/download edition from the TurboTax products for previous tax years page.
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I did a do it myself. But not really you put in the income, tax credits, and did everything put all this information without asking one question ⁉️ About my dental and other medical and my disability tax credit was up for you to finish adding all things to be applied automatic form your responseibl
Just fix what you didn't do in the frost place. You are responsible for what ever you must put it right. No run around emails
If you completed your own tax return, then you should have completed all the questions in your personal tax profile, which is where you would answer if you have any medical expenses to claim. You will need to open up your income tax return and go to your personal information and continue from there to see what you might have missed. If you are using TurboTax download version- make sure you switch to Easy Steps so that each question is asked and you answer them properly so that when you continue the proper forms/pages will come up.
If you need assistance please contact our phone support team at 1-800-829-8608.
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