Getting errors when trying to add option of getting paid support for Trubotax This wasn't expected, but we're working on fixing it

[TurboTaxBrenda]

Have you tried again to see if it went through or are you still getting this same error message?

[dianauhrin2025]

I am getting the same message yesterday and today. I have used Turbo tax many times but never the online version and don't think I will use it again. No help or anyone knows what is going on. frustrating to say the least

[TurboTaxAniqua]

@dianauhrin2025 We are aware of the issue and our team is working on it. There will be an update available soon. We appreciate your patience.