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NETFILE error code 31 means the identification information you are submitting to the CRA via NETFILE doesn't match what they have on file for you. Compare the identification info in TurboTax with:
Here's how to check for errors:
TurboTax Online
TurboTax Desktop
If you can't fix the problem after verifying your personal information, you'll need to print & file your return.
mark-vukas
New Member
carl-michaud
New Member
17588491219
Returning Member
user17560262504
New Member
darcy-guimond
New Member
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