I attempted to file my tax return online via NetFile, but I received an error (Code 15) stating that my account is locked.

I attempted to file my tax return online via NetFile, but I received an error (Code 15) stating that my account is locked. So how can I do

posted

1 Reply

I attempted to file my tax return online via NetFile, but I received an error (Code 15) stating that my account is locked.

Please contact the Canada Revenue Agency (CRA) and request that your NETFILE account be unlocked.

If you are in Canada or the United States, you can call the CRA at 1-800-959-8281. If you are elsewhere, you can call 613-940-8495.