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    richard_reddy
    New Member

    I bought turbotax 2022 premer from staples and i cant download it

     
    posted
    ‎April 4, 2023 7:22 PM
    last updated ‎April 04, 2023 7:22 PM
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    3 Replies
    Bluesky33
    Level 3

    I bought turbotax 2022 premer from staples and i cant download it

    You can try to download the TurboTax CD/Download Premier from here. 

     

    Note: You'll need the licence code you got with your purchase to complete your TurboTax installation.

     

    Thank you for choosing TurboTax. 

    ‎April 4, 2023 8:16 PM
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    richard_reddy
    New Member

    I bought turbotax 2022 premer from staples and i cant download it

    Thank you, it did download but there was an issue with my computer. Previous years worked just fine dating back to 2014 but my download screen shows a message saying "virus scan failed". Not sure what to do now. Appreciate your help with the topic. 

    ‎April 7, 2023 10:37 AM
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    TurboTaxSusan
    Moderator
    Moderator

    I bought turbotax 2022 premer from staples and i cant download it

    Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.

     

    ‎April 7, 2023 3:27 PM
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