Please see the response in this thread: https://turbotax.community.intuit.ca/community/filing/discussion/re-how-can-i-get-import-menu-to-get...
My wife and I bought your product(self employed).I have completed the tax report.But the wife cannot report because of the represantative problem.Can I have a refund for only my wife's part?
She can report. Don't use the "Represent A Client" ID for your wife. The product you bought is for clients Netfiling for themselves. Since you are filing for your wife, you can file for both you and your wife without using the representative ID.
If you still have issues, please contact our support line: https://support.turbotax.intuit.ca/contact/
I hope this was helpful
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