Did you buy TurboTax directly from us or a retailer like Walmart, Staples, Costco, etc…?
If you bought it from us, we would have sent you an email with the Licence Code.
If you bought it from a retailer, it would have been in the box that the CD was in.
If you need more assistance with this issue, please message us on social media or contact us by phone.
We are on Facebook at: https://www.facebook.com/messages/t/TurboTaxCanada
We are on Twitter at: https://twitter.com/messages/19496097-385034351
To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/. After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.
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