Hi Brenda
I would prefer to get the software in a CD version. Could you please let me know if Shoppers will refund this faulty software and where I can buy a corrected version from?
Thanks
We sent you an email.
Thanks for your email Brenda. I hope that I can get the new CD you have mailed to me yesterday, in the next week. Are you able to provide any delivery date or tracking number?
Unfortunately not at this time. I will be checking with the team sending them.
Hi Brenda
Did you get a chance to check in with the team sending out the CD? Are you able to provide any delivery date or tracking number?
Thankyou for your help
Mandy
Yes, we checked in and we are waiting a response for an ETA.
Thank you for your patience.
Hi Brenda
Was the team able to provide an idea about the ETA of the software CD arrival? I'm getting a little anxious that we won't receive it on time before going out of town.
Thankyou for your help
Mandy
They are saying by end of the week it should be shipped.
Thank you for your patience in this matter & for choosing TurboTax.
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