I purchased Turbo Tax Deluxe (8 Returns). Why does Turbo Tax state that there will be an additional cost of $42 for my and my spouse's tax returns?
I understand but I purchased the 8 returns at costco based on all the previous years experience and now they are unusable and cannot be refunded simply because I have T5s and T5008 in my returns...
I wish I would have known that turbo tax had changed their pricing structure beforehand.
I purchased Turbo Tax Deluxe (8 Returns). Why does Turbo Tax state that there will be an additional cost of $42 for my and my spouse's tax returns?
Thank you for your feedback, we value your opinion and will share this information with the proper TurboTax team. The software can still be used with an upgrade when needed. If you wish to apply for a refund, please see our TurboTax FAQ: How do I get a refund for a TurboTax product?Please make sure to choose From another retailer.
I purchased Turbo Tax Deluxe (8 Returns). Why does Turbo Tax state that there will be an additional cost of $42 for my and my spouse's tax returns?
I have same situation as Frank. I have always used the Deluxe version from Costco and have never had any issues filing T5013 or T5008. This year it will not let me go any further until I upgrade. This is a money grab as now I have to pay double. So I guess I will go back to paper form as your program offers nothing to the consumer except more money out of their pocket. Why did you have to make these changes?
I purchased Turbo Tax Deluxe (8 Returns). Why does Turbo Tax state that there will be an additional cost of $42 for my and my spouse's tax returns?
Thank you for your feedback. If our software detects that your tax situation requires expanded coverage, we'll prompt you to upgrade to a version that supports the forms you need so that we can maximize your credits, tax deductions and ensure you file an accurate return.
I purchased Turbo Tax Deluxe (8 Returns). Why does Turbo Tax state that there will be an additional cost of $42 for my and my spouse's tax returns?
This is the first time that I bought Deluxe Online Edition - 8 returns at Costco - I always bought the Deluxe Edition with a CD - 8 returns. I activated the Deluxe Edition - I transferred the information from 2023 to 2024 and then this is the message that I got - I did not enter any info for 2024!!!!
By filing together with your spouse, usingTurboTax Deluxe $21.00/return, you’ll maximize your combined refund by sharing credits and deductions.
Total to file together: $42.00
I did not give any information regarding investment - why is it charging me this amount?. If it is because last year I had T5 then this is really stupid. I will never buy your product again
I purchased Turbo Tax Deluxe (8 Returns). Why does Turbo Tax state that there will be an additional cost of $42 for my and my spouse's tax returns?
If you activated your Deluxe edition and then signed into your online account, it should show you that you have 8 returns. Then it will not charge you anything. Please try again; if its going to charge you, it will do so before you file your return; otherwise, it will just mention how much it would be.
I purchased Turbo Tax Deluxe (8 Returns). Why does Turbo Tax state that there will be an additional cost of $42 for my and my spouse's tax returns?
I purchased the Deluxe Online Version and have a T5013, small business income and rental income and now I'm finding out that to file in 2024 I will need to purchase a $129.00 version. I've used the Standard Version for the last 10 years and never had a problem. What is going on? Why can't I just enter this information like I used to?
I purchased Turbo Tax Deluxe (8 Returns). Why does Turbo Tax state that there will be an additional cost of $42 for my and my spouse's tax returns?
@JBBlair1 In 2021, TurboTax optimized its editions to ensure that our customers are getting access to the forms need to make the most out of every individual's tax need to the most out of every individual's tax situation, and to respect his accuracy guaranty of the calculation. Since certain claims/expenses were moved to the appropriate edition. TurboTax is better able to guide our customers through their filing journey and ensure that no credits or deductions are missed. If you have Self-Employed income , even though no expenses, you still have to complete T2125 which is not available in Deluxe version. If the claim/ Expense is not covered by the Deluxe version, you will be automatically prompted to upgrade to the appropriate edition.
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