I have been customers for years, are charged 50% more than someone who goes to Walmart and buys the same product from you, Why are you so abusive and dishonest?

[smartstore]

It is an abuse that we, who have been customers for years, are charged 50% more than someone who goes to Walmart and buys the same product from you, the same brand. Why are you so abusive and dishonest? This is not professional at all. If you don't give me the correct price, I will share this on social media so people can see how undesirable you are.

[TurboTaxSusan]

We don't set the prices for Walmart or other 3rd party retailers. They are free to charge whatever they want, or offer discounts, or even give away TurboTax for nothing. And you are free to buy it from them instead of us. 

[smartstore]

Really bad answer. I am your customer you were too rude.  I want the same price. it is not correct walmart is cheaper than the origin company.      Hey all the clients see that this company are not interested in our clients. they want to take 50% more every year.

[TurboTaxAniqua]

@smartstore We appreciate your feedback and will pass it on to our marketing team. Thanks 

[smartstore]

I want the same price as Walmart now I am customer for many years

[TurboTaxAniqua]

@smartstore Unfortunately, we don't do price matching. Retail stores have their own prices as per their policies.

[smartstore]

You do not solve anything, I want to chat or talk with the manager or the director.

The price in walmart is 50% less that you chage online when we are client for many years