My T4a income from box 48 was imported from CRA but it is not showing on my self-employment/business income page. How do I get it to show without it being double counted?

[TurboTaxBrenda]

Try shutting down and starting again. 

Thank you for choosing TurboTax.

[DOC111]

I just got a letter of Re-assessment from CRA with repayment and penalties in excess of $1500!!! After investigating it was this problem: where I downloaded all T4 and T4A from CRA. Turbotax accepted them but one T4A with Box 48. Of course, I trusted TurboTax to ensure I was filling all the boxes needed, especially for capturing all income source. Lo and behold it did not flag I had to choose the Source for Box 48. Not even a Warning before submission. Therefore this T4A did not appear on the T1 General at all! I spoke with TurboTax and tried to get a 100% Accuracy Guarantee but they said it was my fault. Then why do I need a TAx software if it is not going to help me pick up on these things. TurboTax refused the claim.

Unfortunately, I will not be using TurboTax going forward after 20+ years.

[TurboTaxSusan]

@DOC111 I'm sorry to hear that you've had this experience. 

The "Source of Box 48" box in TurboTax Online is there to tell the program which Self-Employment form you need to use. It's not a box that's on the actual T4A slip from the CRA. When you Auto-Fill your return, nothing in that box is automatically selected, because Auto-Fill only fills in what is on the actual slip. This is one of the reasons why we recommend checking your slips after you Auto-Fill, because there are other t-slip pages in TurboTax that have similar options. Also, sometimes Auto-Fill duplicates slips, or what the CRA sends over is incorrect. 

As to why the software didn't warn you to select an option for "Source of Box 48" - it does if you are on the T4A page and then try to move forward without making a selection.