ON479–A CARE tax credit reassessment error on 2021 to 2023 turbotax filing

[michael_ribeiro]

I have used Turbo tax for the last couple decades. Filled a joint form with my wife and I where I put childcare tax credits but got the ON479-A CARE credit applied but was ineligible for due to income. It was an error in the program. Not sure how to address this as it's not a small amount and interest applied. Presuming the 100% Accurate Calculations Guarantee should have caught this for the 2021 to 2023 tax years as we just got our reassessment stating the error. 

[wonglam]

I encountered the same problem with the form ON479-A  too. Since this form is incorrect, I got notice of re-assessments for 2021, 2022, 2023 from CRA recently.  I reported the problem to Turbo Tax and they don't seem to have a clue of what went wrong.

[lshapiro]

I have the same issue. 

This is completly on Turbotax to resolve.

[TurboTaxAniqua]

TurboTax Canada FAQ tells you how you can submit a claim under the TurboTax 100% Accurate Calculations Guarantee: https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/submit-claim-tur...