Sharing Turbo Tax Standard

sburris01 · ‎February 23, 2025

I've been alternating purchasing Turbo Tax Standard with my dad for the last 5-10 years. Buying the software for install.

One person buys the software, and shares the license key with the other, so we can both do our taxes. This year is the first year I've passed the information to him, and the key won't work for him. Are you no longer allowed to install the software on multiple computers? I do see how buying 8 returns linked to one computer makes any sense. The error is that it is already linked to another account. Is this new to 2024 Turbo tax?

TurboTaxSusan

Starting with TurboTax Desktop 2023, your TurboTax Desktop license code will be linked to a single account. This means that during installation of TurboTax Desktop 2023 & 2024, you'll be required to login or create an account before entering your license code to access the software. When you enter the license code it will become linked to your online account. In the event that you want to install TT Desktop on another computer (up to 3 allowed), you’ll have to login with the same account on each computer to use the license code. Once you login during installation, you’ll stay logged in for 14 days.

We believe this change will benefit our customers in the following ways:

Peace of mind knowing you are purchasing a legitimate product.
Ability to retrieve your license code from your online account in the case of loss.
Helps prevent others from stealing your code.
Ease of installation on multiple computers as the code is already there when you login.
You'll stay logged in for 14 days, speeding up several actions that would require a separate login each time (i.e. add-ons, buying more returns).

Your TurboTax Desktop returns, and tax return information is NOT stored on our servers, so family or friends who are using your licence on different computers will not have access to that information through your account.

If you would like to review the TurboTax Desktop 2024 Software End User Licence Agreement, you can do so here: https://turbotax.intuit.ca/ty24/eula/ttd

Thank you for choosing TurboTax.

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TurboTaxVeronique · ‎February 24, 2025

TurboTax Desktop License code can be install on 3 different computers. The difference this year is, the code will be registered under one account. If a 2nd person needs to install the Desktop software, they will have to enter the account information of the owner of the account. We invite you to visit this article for more information.

Thank you for choosing TurboTax.

Hitch64 · ‎March 20, 2025

After using the account with license on a desktop version can I save my tax return under my turbotax account?

ThomasM125 · ‎March 20, 2025

No, you can't transfer the current year TurboTax file from your computer to your online TurboTax account. If you use the online TurboTax, you can transfer in your prior year TurboTax file from your computer to prepare your current year return using the online TurboTax.

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JYS · ‎March 21, 2025

Absolutely will not purchase Turbo Tax again although having been using for 10 years plus. There is no way that a product offering 8 returns on one license should not be shareable under INDIVIDUAL ACCOUNTS. I do not care who I share a household with (trusted family member or not) I am entitled to my financial privacy if I choose to maintain that option. Secondly I DO NOT feel that there is any need to have a mandatory on line account to use the product.....and in the the event that there are no other viable tax programs to meet my needs I would choose to go back to doing a paper return. Might be more time consuming but at least I can be comfortable in knowing my personal information is still mine.

Montythemaniac · ‎March 22, 2025

how to do this?

HXL8 · ‎March 22, 2025

one question on:

- " If a 2nd person needs to install the Desktop software, they will have to enter the account information of the owner of the account. "

Will the owner and this 2nd person see information of each other's return? Could you help to confirm?

LindaS5247 · ‎March 23, 2025

No, if they are installed on different computers, you would not see each other's tax return.

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woodych · ‎March 25, 2025

Why on earth did they change this??
It was great before and so easy to share TurboTax with my family members. We don't live together, and it worked great.

Now, we have to jump through hoops to share the software. I have to tell each family member my online account name and password. Then when they sign in using my credentials, i have to text them the code that is sent to my phone number. Basically now you force people to do all this coordination just to install the **bleep** software.

Who's bright idea was this??

Wigitz24 · ‎March 28, 2025

This is so stupid. Can guarantee I won’t be using turbo tax again if this is the same next yr. Be prepared to lose some customers over this

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Sharing Turbo Tax Standard