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TT2020 has stoped working on my Mac 16.2.1. I purchased and installed from CD and it worked fine, prepared and filed my tax return OK. Now it will not launch on same Mac.

I need to open the file to review data from the 2020 return, but it will not launch on the same machine I used previously. TT2020 Premier.
2 Replies

TT2020 has stoped working on my Mac 16.2.1. I purchased and installed from CD and it worked fine, prepared and filed my tax return OK. Now it will not launch on same Mac.

Are you using the Canadian or the US version of TurboTax?

If you need assistance with TurboTax US, you’ll need to visit their website here.

 

If you are using the Canadian version of TurboTax CD/Download, we do not support its installation on the Mac OS. You can see the system requirements for the software on this TurboTax FAQ.

TT2020 has stoped working on my Mac 16.2.1. I purchased and installed from CD and it worked fine, prepared and filed my tax return OK. Now it will not launch on same Mac.

Using US version. Didn't realize this was a Canadian site.

Will try again...  

Thank you.