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    Vin921
    Level 1

    Online to download

    I mistakenly bought  the Online version from a store rather than the Download version. If I open the box and enter the codes can I switch to Download? 

    posted
    ‎October 30, 2019 7:09 AM
    last updated ‎October 30, 2019 7:09 AM
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    1 Reply
    TurboTaxSusan
    Moderator
    Moderator

    Online to download

    Unfortunately, the TurboTax Online codes only work with the online products, and the CD/Download codes only work with the CD/Download products. 

    Please contact our phone support for a refund on Online codes you purchased.

    https://turbotax.community.intuit.ca/replies/3152013

    ‎October 30, 2019 7:09 AM
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