Is it possible you're not signing into TurboTax for tax year 2017 with the same username and password you used last year?
When you do, when you select the button to start a new return, TurboTax will prompt you to transfer in your info from last year.
pinnfam-rogers-c
New Member
Madd3
Returning Member
clb5320-
New Member
Madd3
Returning Member
RachelleS
New Member
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.