"We are sorry, we are having trouble authorising your credit card. Please verify your billing address, card number, and CVV and try again."

[fonseca-laura]

Trying to pay but always getting this message. I've tried many different credit cards (pre-paid or not)

[TurboTaxSusan]

Please contact our phone support team as they will be able to assist you further.

Note: You need a Canadian or US Credit card to pay for TurboTax Online. However, you can also use the mobile app and pay using Google Pay/Apple Pay.