When I try to download tax profile from CRA it just skips ahead without going into the login page of CRA to download the file. Then it tell me

[guile2345]

then it tells me that I need to fill in the rest of the data manually.

[Surajth]

We appreciate you choosing TurboTax,

• Make sure your CRA account is up to date before using the autofill service
• Before using autofill, make sure your username and password are correct
• It can take time for the CRA to receive all T slips and, as a result, your autofill is incomplete
• Try again later if that is the case.
• If you have all T slips and required documents, you can always do it manually

Please visit the link provided for further clarifications:

TurboTax: Never Miss Filing T-Slips Again with Auto-Fill My Return

Please contact our phone support team or contact us directly on Facebook or Twitter if you require further assistance.