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Why is TurboTax charging extra $80 to file jointly with spouse even though I paid for Premier Edition that includes 12 returns? There was no fee in 2022; new for 2023?

 
9 Replies

Why is TurboTax charging extra $80 to file jointly with spouse even though I paid for Premier Edition that includes 12 returns? There was no fee in 2022; new for 2023?

Did you use this link to activate your Online software: turbotax.ca/activate? When you enter your code please make sure to enter the hyphens.


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Why is TurboTax charging extra $80 to file jointly with spouse even though I paid for Premier Edition that includes 12 returns? There was no fee in 2022; new for 2023?

There was no fee in 2021, 2020, 2019 2018, 2017 ............. What is going on? Product description says "Optimizes spousal and dependent credits"

Why is TurboTax charging extra $80 to file jointly with spouse even though I paid for Premier Edition that includes 12 returns? There was no fee in 2022; new for 2023?

@KJ Noonan Did you use this link to activate your Online software: turbotax.ca/activate?

Why is TurboTax charging extra $80 to file jointly with spouse even though I paid for Premier Edition that includes 12 returns? There was no fee in 2022; new for 2023?

Yes, I did activate via turbotax.ca/activate

Why is TurboTax charging extra $80 to file jointly with spouse even though I paid for Premier Edition that includes 12 returns? There was no fee in 2022; new for 2023?

When you get to the payment page- under coupon code please enter your TurboTax license code. 

 

Thank you for choosing TurboTax.

Why is TurboTax charging extra $80 to file jointly with spouse even though I paid for Premier Edition that includes 12 returns? There was no fee in 2022; new for 2023?

I deleted separate returns I had started for my spouse and I, then restarted using last year's joint return as starting point, and my problem is now resolved.  Thanks for your assistance on this.

Why is TurboTax charging extra $80 to file jointly with spouse even though I paid for Premier Edition that includes 12 returns? There was no fee in 2022; new for 2023?

Thank you for the update.

 

Thank you for choosing TurboTax.

Oldgoalie
New Member

Why is TurboTax charging extra $80 to file jointly with spouse even though I paid for Premier Edition that includes 12 returns? There was no fee in 2022; new for 2023?

This in the most unintuitive software ever.  Shameful.  

Why is TurboTax charging extra $80 to file jointly with spouse even though I paid for Premier Edition that includes 12 returns? There was no fee in 2022; new for 2023?

Thank you for your feedback, we value your opinion and will share this information with the proper TurboTax team.

Thank you for choosing TurboTax.