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guinico
New Member

Why "Quebec" is not available on the selection for "where did you live at the end of the year"? (UPDATE: Actually seems an issue only with Firefox!)

 
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Why "Quebec" is not available on the selection for "where did you live at the end of the year"? (UPDATE: Actually seems an issue only with Firefox!)

I am sorry to hear that you are having this difficulty. Quebec is some ways down the list. If you can’t scroll down, click on the drop down menu and press the Q key on your keyboard. Then click to the side on a blank (white) part of the screen to keep Quebec selected.

If you still don’t see Quebec as an option, try clearing your browser cache: https://turbotax.community.intuit.ca/replies/2647843


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2 Replies

Why "Quebec" is not available on the selection for "where did you live at the end of the year"? (UPDATE: Actually seems an issue only with Firefox!)

I am sorry to hear that you are having this difficulty. Quebec is some ways down the list. If you can’t scroll down, click on the drop down menu and press the Q key on your keyboard. Then click to the side on a blank (white) part of the screen to keep Quebec selected.

If you still don’t see Quebec as an option, try clearing your browser cache: https://turbotax.community.intuit.ca/replies/2647843


guinico
New Member

Why "Quebec" is not available on the selection for "where did you live at the end of the year"? (UPDATE: Actually seems an issue only with Firefox!)

Thank you Susan! Actually the issue came from Firefox, showing Ontario as the last option available! Solved when I used Chrome! 🙂