I have tried different browsers, clearing cache, etc and nothing is working. I would really like to file my taxes. I keep getting this error message:
We cannot proceed with your request.
for help.
When contacting us, provide this message number. Have your individual tax return on hand and be prepared to answer additional questions.
Error 21 relates to your Netfile access code. It can be found just under the date on your Notice of Assessment. It changes every year. Check that to ensure you have the correct access code.
I usually sign in with a sign in partner, my bank.
Now I am getting this message:
You have requested a Web page or resource that you aren't allowed to access. What next?
kathmae
New Member
dantheman161
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Marjo362
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atptb
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LJE58
Returning Member
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.