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phchfruk1
Returning Member

Bug report: importing data from CRA crashes Turbotax

The import function is now available.  I can view the forms downloaded but Turbotax crashes when I select to accept them.  I tried several times.

2 Replies

Bug report: importing data from CRA crashes Turbotax

Please try uninstalling and reinstalling the software. It will not delete your saved returns.

 

If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.

phchfruk1
Returning Member

Bug report: importing data from CRA crashes Turbotax

I have followed your suggestion , with no success.

I'll try phone support.

Thanks.