I am not able to enter any amount for transfer to line 438. My 45% limit is over $7K when I only want to transfer a little over $5k. I can't even transfer $1.
Ensure that your software is updated, then go into FormsView - open T1 - go down to line 438 and enter in the amount there, as that line is a direct entry.
To return to EasyStep - 4th icon in the blue bar "EasyStep"
If you are still unable to enter the amount then contact our support team, as they will be able to view your screen. Answer the questions, so it guides you towards the right team. Apply the drop downs and you will get a phone number specified to your question (ie - support, care):
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