How can I import info from last year's Turbotax (CD version) into this year's Online edition? If it must be done manually, how do I retrieve it and enter it?

rnorthcottis · ‎October 30, 2019

My new computer does not have a CD drive, so I bought the Online edition. It appears that it will not interface with my previous CD editions. Can I get a credit for the online edition and download the CD version?

TurboTaxTara · ‎October 30, 2019

Transfer from TurboTax CD/Download to TurboTax Online is not supported this year.

Please call us for a refund on your purchase of the Online edition: https://support.turbotax.intuit.ca/contact/

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TurboTaxTara · ‎October 30, 2019

Transfer from TurboTax CD/Download to TurboTax Online is not supported this year.

Please call us for a refund on your purchase of the Online edition: https://support.turbotax.intuit.ca/contact/

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How can I import info from last year's Turbotax (CD version) into this year's Online edition? If it must be done manually, how do I retrieve it and enter it?

How can I import info from last year's Turbotax (CD version) into this year's Online edition? If it must be done manually, how do I retrieve it and enter it?

How can I import info from last year's Turbotax (CD version) into this year's Online edition? If it must be done manually, how do I retrieve it and enter it?

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How can I import info from last year's Turbotax (CD version) into this year's Online edition? If it must be done manually, how do I retrieve it and enter it?

How can I import info from last year's Turbotax (CD version) into this year's Online edition? If it must be done manually, how do I retrieve it and enter it?

How can I import info from last year's Turbotax (CD version) into this year's Online edition? If it must be done manually, how do I retrieve it and enter it?

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