The web page in question is https://turbotax.intuit.ca/personal-tax-software/download-tax-software.jsp
TurboTax Basic 2018 can import information from TurboTax CD/Download 2017 files. It can’t get anything from TurboTax Online, though. Maybe that is what it is talking about on the box? https://turbotax.community.intuit.ca/replies/2961935
Here is how to do the transfer: https://turbotax.community.intuit.ca/replies/2647740
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