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shikio
Returning Member

Importing all forms from CRA is failing (Desktop version Premier Edition 2023)

Hi,

I can successfully import sheets from Quebec but unable to import any forms from CRA (such as T4, etc..)

 

I've tried with different browsers when i click to launch the "connect to CRA session" it keeps failing and says

-----------------------------------------------------------------------------------------------------------------------
Nous n'avons pas pu telecharger vos donnees

Une erreur est survenue lorsque nous avons voulu nous connecter a l'ARC.

-----------------------------------------------------------------------------------------------------------------------

 

The windows shows that the connection is successful, but after 5 seconds, it says it was unable to download the data from CRA; I also tried with 2 different NAS and it still failed... very disappointing

 

4 Replies

Importing all forms from CRA is failing (Desktop version Premier Edition 2023)

Please log into your CRA "My Account" and then go to your return and try to Auto-Fill. 

 

Thank you for choosing TurboTax.

shikio
Returning Member

Importing all forms from CRA is failing (Desktop version Premier Edition 2023)

I have already done this and it still failed. At some point, I vaguely remember seeing a popup that said that the import feature only works if you are a representative.  

shikio
Returning Member

Importing all forms from CRA is failing (Desktop version Premier Edition 2023)

Oddly, I tried this evening again, and it allowed me to import... 

Importing all forms from CRA is failing (Desktop version Premier Edition 2023)

Thank you for the update. Sometimes the system at the Canada Revenue Agency (CRA) is extremely busy and trying at a different time will allow the Autofill to work.

 

Thank you for choosing TurboTax.