Re: Trying to log in to existing acc't. the WEB continuously loops back to the "Yes, help me sign into my acc't" or ""No, I want to skip file transfer" WEB Page
Re: Trying to log in to existing acc't. the WEB continuously loops back to the "Yes, help me sign into my acc't" or ""No, I want to skip file transfer" WEB Page
I'm getting the same issue. Clearing cache did not work. I am signed in with the same login as previous years and I have access to all tax files from 2018-2021.
Re: Trying to log in to existing acc't. the WEB continuously loops back to the "Yes, help me sign into my acc't" or ""No, I want to skip file transfer" WEB Page
We are currently having an issue with not being able to carry forward prior years’ tax information to a new return. Our product development team is working on resolving this issue and will have it resolved ASAP.
Re: Trying to log in to existing acc't. the WEB continuously loops back to the "Yes, help me sign into my acc't" or ""No, I want to skip file transfer" WEB Page
The issue has been resolved. You should now be able to transfer your 2021 TurboTax Online return into 2022. Thank you for your patience.
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.
Sign In
Canada (English)
EN
