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Why does TurboTax Basic 2018 crash when attempting to import CRA data, even if I clear cache and cookies, and even if I change browers? VERY FRUSTRATING!

 
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Why does TurboTax Basic 2018 crash when attempting to import CRA data, even if I clear cache and cookies, and even if I change browers? VERY FRUSTRATING!

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https://turbotax.community.intuit.ca/replies/3152013