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rrheit
New Member

App will not let me file free return and says I need to upgrade due to having rental income but I don't have rental income. How can I fix this error?

 
5 Replies

App will not let me file free return and says I need to upgrade due to having rental income but I don't have rental income. How can I fix this error?

There might be donations in box 46 of a T4 or Employee-paid premiums (medical) in box 85 of a T4 which would require an upgrade to allow a claim for additional credits not included in the free version. Please see the list below enumerating what is or is not included in the free version.

Simple tax returns include:

Employment income

Pension income

Other employment income such as tips

RRSP contributions

Child care expenses

COVID-19 benefits and re-payments

Unemployment (EI) and social assistance

Worker’s compensation

Disability amount

Worker’s benefit

Amount for eligible/infirm dependents

Tuition, scholarships, bursaries, grants, student loan interest

Caregiver tax credit

Disability transfer

Home accessibility tax credit

Tax on RESPs and RDSPs

Tax installment payments

Age amount

Income, credits, and deductions not listed above are not covered by TurboTax Free, including:

Employment expenses (meals, lodging, etc.)

Donations

Medical expenses

Investment income and expenses

Rental property income and expenses

Self-employed income and expenses

Unfortunately, there is no way to downgrade a TurboTax product once it has been upgraded.  If you are using TurboTax Online, you’ll need to start a new return to change your product. To start a new return, select “Start a New Return” from under “My Returns” in the top left corner. Once you have started your new return, you can select “View All Returns” from under “My Accounts & Returns”. Then delete the unwanted return by clicking the small Trash Can next to it or “Delete” under the return’s name.

Thank you for choosing TurboTax.

rrheit
New Member

App will not let me file free return and says I need to upgrade due to having rental income but I don't have rental income. How can I fix this error?

I don't have anything in box 46 or 85 of a T4. I only have a T4A from a co-op and RRSP withdrawals on a T4RSP.  No self employed income or rental income. There are medical or other deductions. I have not yet upgraded from the free version but it won't let me file unless I do upgrade

App will not let me file free return and says I need to upgrade due to having rental income but I don't have rental income. How can I fix this error?

If you entered medical expenses you will need to upgrade to File your return.

 

Thank you for choosing TurboTax.

rrheit
New Member

App will not let me file free return and says I need to upgrade due to having rental income but I don't have rental income. How can I fix this error?

Sorry, typo. There are NO medical or other expenses 

App will not let me file free return and says I need to upgrade due to having rental income but I don't have rental income. How can I fix this error?

Do you have anything being carried forward from the previous year?  Medical expenses, donations, rental or business income?