Do you have anything entered in Box 52 or Box 53? If not, you'll need to enter whatever is in Box 21 into either Box 52 or Box 53.
The new capital gains rate is not going into effect this year, so both boxes are taxed at the same one-half (50%) rate, but they still need to be filled in.
@tyee391 If you are still not able to resolve this issue, please contact our phone support team for more assistance.
During tax season (from CRA NETFILE opening (mid-February) to the regular filing deadline (April 30), we're available 7 days a week during these hours:
During the rest of the year (May 1 to mid-February), we're available Monday through Friday, 9 AM to 6 PM ET for English and French support.
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