Opening PDF of return to file

[dflanner]

I am trying to print my return to file by post but keep getting a message saying the Turbo Tax application has stopped working properly. This has been going for a few days now.

[TurboTaxSusan]

Please clear your browser cache (or use a different browser) and try again. 

If you are still not able to resolve this issue, please contact our phone support team for more assistance.

[nic2090]

Intuit customer service is a joke. "Clear your cache?" Numerous people have been reporting this issue over the course of days. You can see multiple posts recently on the discussion. I've personally tried 4 different browsers on 3 different devices. And being outside of the country, turbo tax customer service won't recognize an international phone number as "valid" to connect with anyone for further assistance. The fact I paid to file, and now am unable to, is infuriating. After being a customer for 7 years, this experience may turn me away for good.