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cbuist
New Member

Cannot print

I have the 2024 program.  I have to print one to mail.  I have tried everything.  It keeps saying this App does not support preview?   My printer works fine on everything else.   I went to the saved PDF and it is not the one to file.  

2 Replies

Cannot print

If you re using TurboTax Download version make sure it is up to date. If you are using a Online version, make sure to clear cookies and cache or use a different browser.

Please make sure to check if you are using any locked forms that might be preventing to Print.

 

Thank you for choosing TurboTax.

cbuist
New Member

Cannot print

No it is not fixed!  I have tried for days to print and nothing.  No sign of locked forms.  I even uninstalled my printer and re-installed and nothing.  It is not my printer.  Everytime I go to print I get " This App does not support preview".  I was online with a rep and she could not figure it out and told me to Try on Saturday.  

 

This needs to be fixed.  Please advise when this will be fixed.

 

Thank you