Connecting to Etsy

[natdani13]

I have an Etsy account and I used TurboTax last year to file my taxes and I was able to connect my Etsy to automatically import all my data.

This year I want to do the same, I clicked the TurboTax tab on Etsy, logged into my TT account and started filling out info, but when I got to the self-employment part it doesn’t show the option to link to my Etsy account. How do I fix this?

I selected the basic Self-Employed Do It Yourself paid option. Thanks in advance!

[TurboTaxAniqua]

To fix this, follow these steps:

If you started your return by clicking a link on Etsy, it may have "glitched" the interview flow.

Log out of both Etsy and TurboTax.

Log back into TurboTax Online directly.

Navigate to Income > Self-Employment > Tax Profile.

Look for a button or prompt that says "Import" or "Connect to a partner." In the 2025 version, Etsy and Uber integrations are often found under the "Income" summaries rather than a standalone tab.

If this doesn't work, we recommend contacting our product support team by phone. 

https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/contact-us/L1h8P...

They have access to tools we don't have here in the community, like screenshare, and see the issues to escalate into an investigation if needed.

Thank you for choosing TurboTax.