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funston-d
New Member

How do I complete the purchase of TurboTax 2016 that I have just downloaded?

Since the turbotax screen I first came across provides only for doing taxes online (which I don't want to do), and no option for downloading, I checked the Help feature and found a link to a download site. My first attempt was unsuccessful but I found a Google Chrome help screen suggesting I cancel my download attempt and try later - which I did (a few hours later) - but this time using a right click on the Download button and selecting Save link as. When I did this I was successful - up to the point where I needed the Installation Key from my receipt. At no point prior to downloading was I prompted to sign in or to make a payment. Now; how do I make my payment and get the installation key that I need to finish the job?

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Accepted Solutions

How do I complete the purchase of TurboTax 2016 that I have just downloaded?

You can purchase TurboTax Download directly from us here: https://turbotax.intuit.ca/personal-tax-software/download-tax-software.jsp

When you purchase, we'll get an Installation Key Code on your receipt.

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2 Replies

How do I complete the purchase of TurboTax 2016 that I have just downloaded?

You can purchase TurboTax Download directly from us here: https://turbotax.intuit.ca/personal-tax-software/download-tax-software.jsp

When you purchase, we'll get an Installation Key Code on your receipt.

funston-d
New Member

How do I complete the purchase of TurboTax 2016 that I have just downloaded?

I have already composed (and hopefully submitted) a comment. I trust you received it. I don't have time to do it again.