I have Turbotax Std. Even after I registered online, it still won't let me do netfile but got me to what looks like a "home page" to purchase more codes. What can I do?

[TurboTaxGinette]

In order to help you with this situation, I believe one of our telephone support agents would be able to help you better as they can view your screen, if necessary, to guide you. To contact us please follow this link: Contact Us form. Once you go through the steps and complete the form, the phone number to speak to a TurboTax agent will appear on the page.

Thank you for your patience.