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I purchased the Deluxe Online Edition from Costco. Why do I have to purchase it again?

Why did some nameless marketing moron change the way this works? I have purchased the product for four years and had it work fine. Now I am going in ever decreasing circles until I disappear up my own ...
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I purchased the Deluxe Online Edition from Costco. Why do I have to purchase it again?

Did you go to turbotax.ca/activate to use your code before you started your returns?