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    Find CRA error Netfile information >> HERE!
    MM2025
    New Member

    I purchased the product online at Costco but didn't get an activation code after 24 hours.

    It's for 2024 tax year.  Should I contact Costco or Turbotax?  I've received Costco email showing order status "shipped", but not delivered yet.

    posted
    Tuesday
    last updated ‎April 22, 2025 7:12 PM
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    2 Replies
    TurboTaxAniqua
    Moderator
    Moderator

    I purchased the product online at Costco but didn't get an activation code after 24 hours.

    Since you made that purchase from Costco and we do not have a record of it, we are sorry to hear that. You should speak with Costco directly.

     

    Thank you for choosing TurboTax.

    yesterday
    0
    1
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    MM2025
    New Member

    I purchased the product online at Costco but didn't get an activation code after 24 hours.

    Thank you.  I will contact Costco.ca then.

    yesterday
    0
    37
    Reply

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