I want to begin a new return but the system keeps wanting me to choose to buy a system and I already paid for one! Very frustrating

[e508071104]

I prepurchased the standard form but the system wants me to buy a new one

[TurboTaxLise]

Did you purchase the online version or the download version of the software?

[e508071104]

online special that was advertised a month ago - have the purchase code etc but nowhere to enter

[TurboTaxLise]

The link below will assist you in entering your activation code:

In the online edition of TurboTax, how do I use a prepayment or activation code?https://turbotax.community.intuit.ca/replies/2648021

Or 

If you have purchased the downloaded version, here are instructions on download, using the 21 digits IKC given with purchase: https://turbotax.intuit.ca/product/download/index.jsp