Are you speaking of the Auto-fill my return (AFR) function? Did you first accept this service by clicking Continue as seen in the image below?
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westwind2207
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user17573523492
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abhatia7
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neilaw
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Sydney-stratton14
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You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.