I have a NETFILE error, related to form 776 CCA. I filled in 0 days because none of my rentals were short term. How can I override the error to file with NETFILE?

[TurboTaxVeronique]

@An613 To send a private message, when you are in Community, you have to look at the top right corner of the page, click on the envelop. 

As I explained, if you enter zero (0), IT IS view as a value. You have to delete this. If you did not do short-term rental you don't have to enter anything there.

Click on Edit when you are on your Rental Profile make sure the question about non-compliant is selected // in Rental income, make sure to delete what is in the Gross rents for short-term rentals AND the question Was any of this income earned from cryptoassets? is NO.

InT776 Rental Expenses page, Delete everything in the column Portion of expenses from short-term rentals (go through each field and delete - DON'T put any zero - the system will put his own)

On page T776 - Non-compliant amount of expenses and CCA for short-term rentals, REMOVE everything in the fields (it needs to be empty)  for both Total short-term rental expenses AND Total available CCA

When these steps are completed, on Rental summary page, click Edit and remove the checkmark on Rental expenses or CCA for non-compliant short-term rental properties AND click continue.

This should fix your error.

Thank you for choosing TurboTax.

[An613]

Wow! I don't know whether to laugh or to cry!

This is not intuitive at all. Why would I check the NEW! box in the rental summary page when I've already checked the box above about including rental expenses? That doesn't make sense, but I checked it anyway. I didn't get a question about cryptoassets, so I don't know what that's about. I left all the zeros in the column on the Rental Expenses page. On the page for Non-compliant amount of expenses and CCA for short-term rentals, I deleted the entries using the trash can. I did NOT return to the rental summary page to de-select the last box. I did this process for only ONE of my rentals. And I was able to NETfile.

In other words, I didn't follow your suggestions and I only made changes to ONE rental. So that means there's a glitch. You're probably not allowed to say that there's a glitch, but there is. So it's YOUR error to fix, not MY error! And saying that "zero is a value" is computer coder geek language, not normal language, so none of that was helpful.

All in all, this was a terribly ridiculous experience. And I will choose a different tax software next year, after years of using TurboTax. Good job!

[jimat438 · Accepted solution]

I followed all your instructions, removed all the zeros and left expenses blank.  went back to summary and removed the check on "non-compliant short-term rentals".  I still get an error and cannot Netfile.  

I cannot remove the Zero from "Total expenses" or "Total available CCA" as TurboTax puts it in and it is not a field that I can edit. 

Have you any other suggestions or can you fix your software, because I cannot fix the error. 

Seems that no one else can either, so it's not just that I am doing something wrong.

[TurboTaxAniqua]

@An613 Thank you for your feedback, which has been noted. We are happy that you successfully submitted your return.

[TurboTaxAniqua]

@jimat438 If you have already followed the steps and are still getting the same error, we suggest you contact our product support team by phone.