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cclion13
New Member

When will I be scheduled to meet with a live expert? I am not able to click on the schedule live review

 
1 Reply

When will I be scheduled to meet with a live expert? I am not able to click on the schedule live review

Please try again, it may have been during our off hours. 

To schedule with a Tax Expert, please follow these steps:

  1. Sign in to your TurboTax.ca account.
  2. On the Great to see you again! step, locate the TurboTax Assist & Review return you want to submit and select Continue.
  3. From the menu, select Review, then select Get Started.
  4. On the Let’s make sure we didn’t miss anything step, select Continue.
  5. On the Ready for an expert to review your return? step, select Schedule live review.
  6. Select Continue.

    The Let’s schedule your call step appears, and the earliest available review time is displayed at the top of the step.

  7. If you prefer a different time, select Choose a later time, then select a new date and time from the Date and Time fields.
  8. Complete the First Name, Last Name, Email address and Phone fields.
  9. Select Confirm my Call.

    The OK Name, you’re all set!! step appears.

Available from Monday through Friday (May 1, 2021 through the remainder of the year): 9:00am to 6:00pm EST (for English support), and 9:00am to 6:00pm (for French support).

 

Thank you for choosing TurboTax. If you have further questions, please feel free to contact us