I left Canada in October and therefore am not eligible for the Canada Workers Benefit. TurboTax keeps trying to claim this benefit. How do I stop this claim?

[TurboTax_Susan]

If you are using TurboTax Online, you should get asked about the Canada Workers Benefit during the review. You will be able to opt out of the credit there.

[jonlevene1]

Hello, thanks for your reply. I have selected to opt out however this doesn’t work. The credit is always applied.

[TurboTax_Susan]

If you are still not able to resolve this issue, please contact our phone support team for more assistance. 

During tax season (from CRA NETFILE opening (mid-February) to the regular filing deadline (April 30), we're available 7 days a week during these hours:

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During the rest of the year (May 1 to mid-February), we're available Monday through Friday, 9 AM to 6 PM ET for English and French support.