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    cyberclark
    Level 1

    2020 Premium

    Just downloaded 2020 Premium and Windows sees it as a virus and won't open it.  The only choice given is "don't open"  You have problems!

     

    posted
    ‎January 13, 2020 9:32 PM
    last updated ‎January 13, 2020 9:32 PM
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    1 Reply
    TurboTaxSusan
    Moderator
    Moderator

    2020 Premium

    Did you download the software from our website? We only have 2019 available – 2020 won’t be on sale until the end of this year/early next year. You can download the current version of TurboTax CD/download from our website using one of the links on this FAQ: https://turbotax.community.intuit.ca/community/product-information/help/where-can-i-download-the-cd-...

     

    The downloads we provide on our site are safe. However, sometimes security software will mistakenly flag the program as unsafe. If you did get your software from our site and you are still getting the message, please contact our phone support team for further assistance. You can get in touch with them using the form on this page: https://support.turbotax.intuit.ca/contact/

    ‎January 16, 2020 10:15 AM
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