2021 taxes

[Schaef1]

Hello

I purchased the CD version of Turbo tax 2021 at a retail location.

Revenue Canada had stated that they didnt receive my daughters tax return that we  sent last year. I need to access the CD rom storage to resend it, however we have misplaced the activation code. I can see the completed return but cant access it.

How do i get a new code to access the CD info?

Thank you,

Jeff Schaefer

[TaxGuy_M]

Hi @Schaef1 ,

Thanks for the question, you can contact Turbo Tax Support, check the section "Contact us by phone", at the below link: 
https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/contact-us/L1h8P...