Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
Schaef1
New Member

2021 taxes

Hello

 

I purchased the CD version of Turbo tax 2021 at a retail location.

Revenue Canada had stated that they didnt receive my daughters tax return that we  sent last year. I need to access the CD rom storage to resend it, however we have misplaced the activation code. I can see the completed return but cant access it.

How do i get a new code to access the CD info?

Thank you,

 

Jeff Schaefer

1 Reply
TaxGuy_M
Returning Member

2021 taxes

Hi @Schaef1 ,

Thanks for the question, you can contact Turbo Tax Support, check the section "Contact us by phone", at the below link: 
https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/contact-us/L1h8P...