2024 program

[SELLS]

I am trying to open the 2024 tax program on my computer but Turbotax wants to do an update.  Does not give me the option of not doing update.  Press yes and computer looks like it is going to download update but nothing happens.  Program does not open.  tried multiple times but always the same result.

[TurboTaxSusan]

Please try reinstalling the software using the download from our website. You can download older versions of TurboTax Desktop edition here: Where can I download the Desktop edition of TurboTax?