Account locked Up, Submitted One File but other I cannot

[Rhylock]

I do not understand, it worked perfectly last year, what is going on now?

This is the same file and same information.

I submitted one prior and now this one won't go through.

Is it due to high volume of covid19?

[shteeV-tabachnuk]

I called last week to correct error ( wrong birth date) which was done successfully, but cannot file today. Still showing account locked.

[TurboTaxHeba]

Once you have tried to Netfile 5 times with errors, the file will be locked from the CRA sight. TurboTax cannot unlock this file. You will have to contact CRA: 1800-9598281

I hope this was helpful