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    aricher44
    Level 2

    Activation issues

    I activated my account using the online version in error but really wanted to use the downloaded version. How can I change this?

    posted
    ‎March 11, 2023 12:50 PM
    last updated ‎March 11, 2023 12:50 PM
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    1 Reply
    TurboTaxSusan
    Moderator
    Moderator

    Activation issues

    You can request a refund for the product that you don't want, and then purchase the one that you would prefer. Please use this form to request a refund: https://turbotax.community.intuit.ca/replies/2647900

    ‎March 12, 2023 12:15 PM
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