Additional Residency Amount

[hey_there_mate]

Zone A - Additional residency amount shows zero without any possibility to change it. Yes, I selected "I live in a remote area and qualify for the northern residents deduction" checkbox. When I include 365 into the "Number of days that qualify for the additional residency amount" box, I get the error saying "Please enter number of days between 0 and 0." 

Yes, I talked to the product specialist on the phone, and they were unable to help. 

[guriraji]

I think you are missed to enter the Period of residence values, please follow the below instructions to claim the Northern Residents Deduction:

Instructions for TurboTax Online

1. Select Find from the menu and enter Northern Residents Deduction.
2. From the list of search results, select Northern Residents Deduction, then select Go
3. If you  are qualify then select the Qualifies button
4. Enter the Period of residence with Zone selection(A/B), From and To dates, Place and Prov/Terr. values, then select Continue
5. Enter the Northern Residents Deduction - Trips if you want to or keep it blank, then select Continue
6. Then you will see the Additional Residence Amount page and have to enter the Number of days that qualify for the additional residence amount and this value should be between 0 to number of days mentioned above(Number of days calculated for the residency amount:), then select continue

For more info, please refer to this Turbotax FAQ link:https://turbotax.intuit.ca/tips/understanding-the-northern-residents-deduction-5478

Thank you for choosing TurboTax.