"An error has occurred in the script on this page"

[jktang888]

I have just installed Turbotax Standard 2021 (Canada), and I keep getting this error

"An error has occurred in the script on this page"

Line: 4

Char: 2

Error: Automation server can't create object

Code: 0

URL: res://C:\Program Files (x86)\TurboTax 2021\tt2021ir.dll/js/automation.js

Do you want to continue running scripts on this page?

I can click Yes and proceed, but every page thereafter has the same error.

I have tried uninstalling and reinstalling several times, but I keep getting the error.

What can I do to resolve this?

[TurboTaxSusan]

Please contact our phone support team as they will be better able to assist you. You can use the form on this page to get the right phone number to call: TurboTax Contact Us